Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

a) Personal Information:

Contact Information: Name, email address, phone number, and mailing address.

Account Information: Username, password, and other credentials for using our services.

Payment Information: Details for payment processing, such as billing information, card details, or other financial information.

Health Information: Mental health-related data, such as responses to mental health assessments, therapy notes, or other health-related information provided by you or your healthcare provider.

b) Non-Personal Information:

Technical Data: Information about your device, browser type, IP address, and operating system.

Usage Data: Details about your interaction with our services, such as pages visited, time spent on our platform, and other usage statistics.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To Provide Services: To deliver mental health services, including online therapy, assessments, and support programs.

To Improve Our Platform: To monitor and analyze usage trends, improve the quality of our services, and enhance user experience.

For Communication: To send you service updates, newsletters, and other important communications related to your account and our services.

For Security: To detect and prevent fraud, abuse, and security risks on our platform.

For Legal Compliance: To comply with applicable laws, regulations, and legal requests, or to protect our legal rights.

3. How We Share Your Information

We will not sell or rent your personal information. However, we may share your information in the following situations:

With Service Providers: We may share information with trusted third-party service providers to perform essential functions, such as payment processing, data hosting, or IT support.

With Healthcare Providers: With your consent, we may share relevant mental health information with licensed healthcare professionals to provide you with appropriate care.

In Legal Situations: We may share information when required by law, court order, or government request.

In Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of the transaction.

4. Data Security

We are committed to protecting your personal information. We use industry-standard security measures, such as encryption, firewalls, and secure access protocols, to protect your data from unauthorized access, alteration, or disclosure.

However, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update: You can access and update your personal information through your account settings or by contacting us directly.

Data Deletion: You may request that we delete your personal information, subject to applicable legal requirements.

Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in the email or by contacting us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us understand user behavior, remember preferences, and improve the functionality of our platform.

You can control the use of cookies by adjusting your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from a child, please contact us, and we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information